Australia Post

Reviews of Australia Post

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  Ryan Blackmoore Added November 08, 2020

  ★ ☆ ☆ ☆ ☆
  Australia post, particularly the post shop on Main Street Blacktown has got to be the worst organisation I have ever had to deal with. I received a parcel pickup notice to collect from the store (just a booody SIM card for Christ sake) upon collection (long wait) they tell me they cannot find my parcel, take my details tell me they’ll ring if they find out. 4 days later still no answer, no direct contact line to phone shop. Have to sit on hold for over half an hour to speak to a human. Still no direct phone line, still sitting on hold whilst my human phones them and asks what’s the go. Still cannot he found.
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  Katrina Misa Added November 06, 2020

  ★ ★ ★ ★ ★
  Staff are friendly and helpful. Always a smooth and fast transaction with them.
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  Elizabeth Huriwai Added November 02, 2020

  ★ ★ ★ ★ ★
  Just read the reviews. I must b a lucky one as found the staff friendly and helpful and always found parking. I enjoy looking at all the items for sale. I have bought quite a few gifts there. I find it easier to get to than the one in the mall.
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  Denis Chan Added November 02, 2020

  ★ ☆ ☆ ☆ ☆
  Went to the shop yesterday to lodge a passport application, was told that the photo was too small. I asked very especially what size it had to be and today I went to lodge and guess what.. too big!
  
  It wasn't the fact that it was too big that annoyed me, it was the fact that yesterday I was given the wrong information and it is a waste of time.
  Anil who is supposed to be the passport 'Expert' as the manager of the branch bill would described him, was misleading me all this time sending me away for wrong photo size again.
  
  Bill the manager who had little understanding of the situation just basically sent me away saying the photo size is wrong and he can't do anything about it.
  
  When I told my colleague about my experience someone told me that he had just lodge a passport application and was told to take the picture there which they charged almost $19 his photos to be done there. These photos cost less than $10 anywhere else. They use the excuse of wrong size to corner you to pay a ridiculous amount for little service, and that's of course after giving you the wrong information to start with.
  
  I would definitely not go there to be served by Anil, he is not productive, slow and gives out wrong information. Australia Post, I hope you are reading this feedback and put in appropriate measures to better the service.
  
  On the positive note, when I went back for the third time to lodge, the person who served me was extremely fast and efficient, she was very understanding and only took her less than 2 minutes to process the application while my first and second experience was over 10 mins.
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  Gonk Droid Added October 29, 2020

  ★ ☆ ☆ ☆ ☆
  The managing and the staff here are horrible, wouldn’t recommend coming here unless you like an annoying Indian man scream at you for 30 mins because you got the wrong passport size, it’s soo bad here. Would give it 0 stars but as you know google forbids that so I’m just gonna give it 1 star

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