Credit Rating Doctors Pty Ltd

Reviews of Credit Rating Doctors Pty Ltd

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  Nicole Wilmot Added December 13, 2023

  ★ ☆ ☆ ☆ ☆
  Receiving SMS messages from CCS for a bill owed really amounts to fraud - no one will provide details over the phone based on a text message. I asked for the bill to emailed and that was not carried out and instead received further calls. I explained on each of those calls I have no documentation from CCS so I will not provide any personal details over the phone. Again they insisted and did not listen to my concerns around potential fraud at all. Service team need to be taught about service and how to successfully engage and be reminded that many unpaid bills are because they do to the wrong location as did mine.
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  Edo 93 Added November 30, 2023

  ★ ☆ ☆ ☆ ☆
  They have bad relationships and systems with their clients and as a result they harass people for invoices they don't owe. An invoice i paid on the spot at the doctor was dragged out for over half a year because they refused to believe i had paid it. They threatened me over the phone and mail. If you are thinking of using this as your debt collector then don't! You will lose customers over it.
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  Ashleigh Cockburn Added November 23, 2023

  ★ ☆ ☆ ☆ ☆
  CCS present like a scam. Were incredibly rude and threatened me with undetermined “consequences” when I raised my concerns over their authenticity. I suggested they email or postal mail my account to me so I could review what I was supposedly owing and they were unwilling to concede and demanded that I provide them with my personal details by 5pm of that day. Appalling customer service and company presentation. Additionally I had already paid the bill (& it was only $50… they made it sound like it was an enormous sum of money).
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  Tamara Milojevic Added November 22, 2023

  ★ ☆ ☆ ☆ ☆
  The phone staff are barley hearable, rude, and seem like they don’t communicate between others or they simply just don’t understand!!
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  Frank Kemp Added November 20, 2023

  ★ ★ ★ ★ ★
  I use CCS as a client and found them to be highly effective and cost efficient. Anyone leaving 1 star reviews are obviously debtors who have been sent to CCS for recovery action. If you are looking for someone to collect your outstanding debts, this is the agency to choose.

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