Flight Centre Blacktown

Reviews of Flight Centre Blacktown

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  Jennifer Badman Added January 14, 2021

  ★ ★ ☆ ☆ ☆
  Would not recommend. Booked one holiday through them. No major issues. Just slow to pass on information. Tried to book another. Literally spent weeks chasing them up to find not only had they not found us a better deal (or any alternate deals) but they tried to pass off the deal we originally showed them as their own research. Never again.
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  abdullah al Hasan Added January 14, 2021

  ★ ☆ ☆ ☆ ☆
  Disgusting. For half an hour ticket booking consultation, they are openly asking for AUD200 fees. After coming back home, bought my air ticket directly from the airline website and save the $200. Ready to charity this money to the person who really needs but not this type of cheap agents. Sorry..........
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  Yesenia Latoure Added January 13, 2021

  ★ ☆ ☆ ☆ ☆
  The person to handle my insurance was incredibly rude, working in the industry of customer service is vital. Loren Bennett showed no etiquette towards me and to the staff she is training. I’m very disappointed as I’m a frequent customer. I asked her nicely to show me some etiquette. Her response to me was “oh I wasn’t trying to be” with poor communication skills, she rolled her eyes at me with attitude. I no longer need this horrible service. She clearly doesn’t love her job. 0 stars if it was an option towards Loren’s attitude and service.
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  Gaurav Gujral (GG) Added January 08, 2021

  ★ ★ ★ ★ ★
  I loved the engagements and overwhelming support from Ms. Loren Bennett @ Blacktown office. Excellent service with timely tickets and regular updates of my flight delays in the entire journey. Will definitely visit Flight Centre Blacktown again. Thank you Loren and team. Regards Gaurav Gujral (GG)
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  reptile2k Added January 02, 2021

  ★ ☆ ☆ ☆ ☆
  If i could give it 0 stars for customer service I would. No etiquette, abrupt tone for people who spend most time on phone, messed up booking multiple times. Avoid this store

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